Terms & Conditions – AL-AQSA GLOBAL SERVICES

1. Introduction

Welcome to AL-AQSA GLOBAL SERVICES. By using our services (including Umrah, Hajj, Visa, or ticket bookings), you agree to be bound by these Terms & Conditions.

Company: AL-AQSA GLOBAL SERVICES
Website: www.alaqsaglobalservices.com
Contact: info@alaqsaglobalservices.com | +91-9540287860

 

2. Booking & Payments

• All bookings must be confirmed by payment of advance deposit as per package details given by Alaqsa Global Services
  
• Balance payments must be completed by the time of passport submission or specified deadline given by Alaqsa Global Services
  
• Accepted payment methods: Bank Transfer, UPI/QR, Card/Online Wallet, Cash at Office (as confirmed by you).

3. Cancellation & Refund Policy

Because the website does not provide a specific policy, we will follow standard industry format:

1. If cancellation is made within 24 hours of booking, refund eligibility may be up to 90% of the package cost. Nusuk
   
2. Visa fees and airline tickets once issued are usually non-refundable. Qibla Gateway
   
3. After visa issuance, packages are generally non-cancellable (no refund). Nusuk
   
4. Any refund will be processed after deduction of bank/payment processing charges and non-refundable service fees.
5. Partial refunds may take up to 15–30 business days.

(Note: You can customize right now if your company has a more specific policy.)

 

4. Package Changes

• Changes to booking date or passenger details must be requested in writing.
• Additional charges may apply.

5. Liability

• AL-AQSA GLOBAL SERVICES acts only as an agent for airlines, hotels, and visa authorities.
• We are not responsible for delays, cancellations, acts of God, political unrest, or third-party actions.

6. Travel Documents

• It is the traveller’s responsibility to ensure correct passports, visas, and health documentation.
• Failure to carry valid documents may result in denied boarding without refund.

7. Governing Law

These Terms are governed by the applicable laws of India.