1. Information We Collect
We collect the following types of information when you use our site or services:
- Personal Contact Info: Name, phone number, email address.
- Travel Details: Passport information, visa details, flight schedules, hotel preferences.
- Payment Info: Transaction details (we do not store full card or banking credentials on our servers).
This data is collected directly when you fill out package booking requests, contact forms, or register with us.
2. Use of Information
We use this information to:
- Process travel bookings, hotel reservations, and transport arrangements.
- Submit and process visa applications with the respective authorities.
- Communicate with you regarding your tour, travel requirements, and updates.
- Send booking confirmations, schedules, and receipts.
- Improve our travel products and customer support services.
3. Cookies & Tracking
We may use cookies and similar tracking technologies to analyze site traffic, remember your preferences, and improve your browsing experience. You can manage cookies through your browser settings, though some site functions may be affected.
4. Sharing Information
We share your data with trusted partners only as necessary to fulfill your travel bookings:
- Hotels & Accommodations: To secure reservations.
- Airlines & Transport Providers: To issue flight tickets and arrange transfers.
- Visa Authorities & Embassies: To submit travel visa applications on your behalf.
- Payment Processors: To complete billing transactions securely.
We do not sell, rent, or lease your personal information to third parties.
5. Data Security
We implement appropriate physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.
6. Your Rights
You can request access to, correction of, or deletion of your personal data by contacting us at:
📧 info@alaqsaglobalservices.com